Technical depth meets business reality.

Starfish Computer Corporation

Sales Engineer

I lead technical discovery, infrastructure solution design, bills of materials, product and vendor selection, proposals, client presentations, and project handoffs. The work spans managed-services assessments, branch projects, client onboarding, and complex deployments from planning through go-live.

• Technical discovery
• Solution design
• Infrastructure assessments
• Vendor coordination
• Implementation planning

Starfish Computer Corporation

Level 2 Engineer

I served as a primary escalation resource for endpoint, server, Microsoft 365, networking, and application issues. I delivered onsite and remote support, assisted senior engineers with infrastructure work, and built the documentation needed for clean technical handoffs.

Hyland Software

Cloud Specialist 1

I supported customer cloud infrastructure, networking, servers, and hosting tools. The role included scheduled database and environment refreshes, server migrations, technical investigation, and coordination across customers, partners, and internal teams.

Concord Technology Group

Lead Systems Administrator

I was the dedicated lead administrator for a school environment with more than 700 users and endpoints. I led Microsoft 365 and email migrations, server upgrades, network deployments, PowerShell and Group Policy automation, and disaster recovery planning and testing.

Kloud9 IT

Technical Support Engineer

I supported client networking, applications, and endpoints, coordinated with software vendors, assisted with rollouts, and joined sales engineers on customer site visits to handle technical questions.

Presrite Corporation

IT Coordinator

I supported IT across four locations, including Active Directory, PC deployment, and asset management, and helped move the Sightline application from local servers to cloud hosting.

Cornerstone IT

Helpdesk Engineer

I resolved an average of 20 tickets each day across desktop, networking, and server support, deployed workstations, and remediated malware and other endpoint threats.